Last Updated: June 2026
My Deme, LLC ("MyDeme," "we," "our," or "us") respects your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard personal information when you use MyDeme.com, related websites, accounts, orders, wholesale services, vendor interactions, and communications that link to this Privacy Policy (collectively, the "Services").
Information We Collect
Information You Provide
- Name, company name, email, phone, billing and shipping addresses
- Account registration and login details
- Order, quote, RFQ, and purchase-order information
- Tax exemption, VAT, wholesale, and vendor application documents
- Support messages, attachments, and communications
Automatically Collected Information
- IP address, browser type, device information, referring URLs, pages viewed, session activity, timestamps, and cookies
Information From Third Parties
We may receive information from payment processors, shipping providers, analytics providers, fraud-prevention vendors, identity or business verification providers, and service providers that help us operate the Services.
How We Use Information
- Provide, operate, maintain, and improve the Services
- Process orders, payments, returns, refunds, and shipments
- Review wholesale, tax, VAT, and vendor documentation
- Communicate about accounts, orders, support, and policy changes
- Detect, prevent, investigate, or respond to fraud, abuse, or unlawful activity
- Comply with legal obligations and enforce our policies and rights
Cookies and Similar Technologies
We and our service providers may use cookies and similar technologies to maintain sessions, remember preferences, support cart and account functionality, measure performance, detect fraud, and support analytics or marketing where permitted by law.
How We Share Information
We may disclose information to payment processors, shipping and logistics providers, IT and security providers, customer service providers, analytics providers, fraud-prevention providers, professional advisors, and government authorities where required or appropriate.
Data Retention and Security
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including transaction completion, business and tax records, dispute resolution, enforcement, and legal compliance. We use commercially reasonable safeguards, but no method of transmission or storage is completely secure.
International Transfers
MyDeme is based in the United States and may process or store personal information in the United States and other countries where we or our service providers operate.
Your Privacy Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, restrict, or port personal information, object to certain processing, withdraw consent where applicable, or opt out of certain targeted advertising or sharing where required by law.
Privacy requests: CustomerCare@mydeme.com
Children's Privacy
The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 without legally required authorization.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted with a revised last-updated date.
Contact Us
My Deme, LLC
4915 Paleo Pines Circle
Fort Pierce, FL 34951 USA
CustomerCare@mydeme.com
1 (831) 245-DEME
Headquarters is not open to the public. Visits are by scheduled appointment only.
